Referral Process

Arranging an overnight admission 

To have your patient admitted to our hospital, please follow our simple process below.   

Step 1 Assess your patient  

Does your patient need a specialist mental health admission and is not in acute crisis or actively suicidal? Note: If your patient is in acute crisis or actively suicidal, please contact your local Emergency Department  

Step 2 Funding options  

Does your patient have Private Health Insurance, DVA Status, WorkCover or the ability to self-fund their admission?  

Note: Effective 1 April 2018, Australian Government changes to private health insurance coverage for mental health services will take effect.  

Step 3 Contact Us  

If you answered yes to both steps 1 and 2, please call us to discuss admission suitability with our Admissions and Assessment Team.  

Referrals can be submitted via:  

You can also call our team on 1800 231 444

Submit an online referral

Submit an Enquiry

Step 4 Eligibility Check  

We will confirm the outcome of your patient’s eligibility check and any applicable out-of-pocket expenses  

Step 5 Confirmation  

On the same day, we will confirm your patient’s admission date and coordinate the allocation of a psychiatrist.  

Private Practice Appointments

Please visit our Private Practice page for direct contact details or use our online form below to submit an online referral. 

Visit Private Practice Page

Submit GP/Specialist Referral Form